1. Introduction

Bestjobmarketing and Sales (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

Bestjobmarketing and Sales operates services and brands including GrowthDriven AI , NextFrame Videos and 5-Starreputation. This Privacy Policy applies to personal information collected, used, disclosed, or processed through our websites, services, communications, forms, customer relationship management systems, AI-powered services, video and creative services, and other business activities.

This Privacy Policy explains what information we may collect, why we collect it, how it may be used or disclosed, and the choices available to you.

We seek to manage personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

2. Information We May Collect

Depending on how you interact with us or our services, we may collect information including:

your name;

business or company name;

email address;

telephone number;

job title or business role;

information submitted through website forms;

appointment or scheduling information;

communications you send to us;

information provided during an AI-powered chat, voice, or other automated interaction;

information provided in connection with video production, marketing, website, or creative services;

customer service inquiries;

transaction, billing, or service-related information;

IP address, browser type, device information and general website usage information;

information collected through cookies and similar technologies; and

other information that you voluntarily provide in connection with an inquiry, project, service, or business relationship.

We seek to limit the collection of personal information to information reasonably necessary for the purposes identified in this Policy or otherwise disclosed at the time of collection.

3. AI-Powered Services and Automated Interactions

GrowthDriven AI provides services that may include AI-powered website agents, conversational assistants, automated customer service tools, lead qualification, appointment assistance, and related business automation.

When you interact with an AI-powered system provided, configured, demonstrated, or supported by us, information you enter into or provide through that system may be processed to respond to your inquiry and perform the requested functions.

Depending on the particular implementation, this information may include your name, contact information, questions, service requirements, appointment information, and the contents of your interaction.

You should not provide highly sensitive personal information, financial account information, passwords, government identification numbers, health information, or other confidential information through an AI agent unless the service specifically requests such information and you have been informed why it is required.

AI-generated responses are automated and may occasionally be incomplete, inaccurate, or inappropriate for a particular situation. AI-powered systems should not be relied upon as a substitute for professional legal, financial, medical, emergency, or other regulated professional advice.

4. Information Processed on Behalf of Our Clients

In some circumstances, GrowthDriven AI may provide or manage technology that processes information on behalf of another business.

For example, you may interact with an AI agent or automated service appearing on one of our client's websites. In those circumstances, the client business may be responsible for determining why your information is collected and how it is used, while we may process that information in connection with providing services to that client.

Where appropriate, you should also review the privacy policy of the business whose website, AI agent, form, or service you are using.

We use personal information processed on behalf of clients to provide, maintain, support, secure, troubleshoot, and improve the services we provide to those clients, subject to applicable agreements, instructions, and legal requirements.

5. Demonstration and Replica Websites

As part of our sales, consultation, or demonstration process, we may create temporary demonstrations, mock-ups, prototypes, or replicas based on publicly available portions of a prospective client's website.

These demonstrations are intended to show how GrowthDriven AI technology or other services could function with the business's existing online presence.

Unless otherwise authorized, these demonstrations are not intended to replace, impersonate, or publicly represent the business's official website.

Any personal information voluntarily provided during an interactive demonstration may be processed for the purpose of demonstrating the service, responding to the participant, evaluating functionality, or following up regarding the service.

6. NextFrame Videos and Creative Services

When providing services through NextFrame Videos, we may receive information, images, video, audio, logos, business information, testimonials, scripts, photographs, recordings, or other materials supplied by clients.

Clients are responsible for ensuring that they have the appropriate rights, permissions, and consents to provide materials containing personal information or identifiable individuals to us for use in their projects.

We may process these materials as reasonably necessary to create, edit, deliver, revise, store, or otherwise provide the requested services.

Any separate rights concerning ownership, licensing, portfolio use, or publication of creative work may also be addressed in the applicable service agreement or Terms of Service.

7. How We Use Personal Information

We may use personal information to:

respond to inquiries and requests;

provide and administer our services;

communicate with clients and prospective clients;

schedule appointments or consultations;

operate AI agents and automated systems;

provide customer service and technical support;

configure and maintain client services;

create and deliver video, marketing, website, and creative projects;

manage customer and prospect relationships;

process transactions and maintain appropriate business records;

monitor and improve our websites and services;

protect our systems, clients, users, and business from misuse, fraud, security threats, or unauthorized activity;

comply with applicable laws and lawful requests;

enforce agreements and protect our legal rights; and

carry out other purposes disclosed to you at the time information is collected, with consent where required.

We do not intend to use personal information for unrelated purposes without appropriate authorization or consent where required by law.

8. CRM, Technology Providers and Third-Party Services

We use third-party technology and service providers to operate our business and deliver services.

These providers may include customer relationship management platforms, website hosting providers, AI technology providers, email and communications platforms, appointment scheduling systems, analytics providers, payment processors, cloud storage providers, video production tools, and other business technology services.

Personal information may be processed by these providers when reasonably necessary to perform services for us or our clients.

We seek to use reputable service providers and take reasonable steps appropriate to the circumstances to protect personal information under our control.

We do not sell personal information to third parties.

9. Payment Processing

Payments for our services may be processed through third-party payment processors, such as Stripe, PayPal, or other payment service providers that we may use from time to time.

When you make a payment through a third-party payment processor, payment information such as your credit or debit card details may be submitted directly to and processed by that provider. We generally do not receive or store complete payment card numbers when payments are processed directly through these third-party payment services.

We may receive and retain limited transaction information necessary for our business records, such as your name, contact information, billing details, transaction amount, payment status, transaction identifier, and related service or invoice information.

Third-party payment processors handle information according to their own terms, privacy policies, and security practices. We encourage you to review the applicable provider's policies when making a payment.

10. Processing Outside Canada

Some of the technology providers we use may operate or store or process information outside Canada, including in the United States or other jurisdictions.

As a result, personal information may be subject to the laws of the jurisdiction in which it is processed or stored and may be accessible to courts, law enforcement agencies, or governmental authorities where permitted by applicable law.

We take reasonable steps appropriate to the circumstances when selecting and using service providers that process personal information on our behalf.

11. Cookies and Website Information

Our websites may use cookies and similar technologies.

A cookie is a small data file stored on your device that can help a website recognize your browser, remember certain preferences, or understand how visitors use the website.

We may collect information such as:

IP address;

browser and device information;

date and time of visits;

pages viewed;

time spent on pages;

referring websites or sources; and

general website usage information.

This information may be used to operate and secure our websites, understand website performance, improve visitor experience, and evaluate our marketing.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some websites or services.

Additional information may be provided in our Cookie Policy.

12. Email, Telephone and Electronic Communications

If you communicate with us by email, telephone, text message, website form, AI agent, or another electronic method, we may retain information about that communication, including your contact information and the contents of the communication.

Electronic communications are not always completely secure. You should avoid sending passwords, financial account information, government identification numbers, or other highly sensitive information through ordinary email or unsecured communication channels.

Where applicable, our commercial electronic communications are intended to comply with applicable Canadian anti-spam requirements.

13. Consent and Your Choices

Where consent is required, we seek to obtain consent appropriate to the nature and sensitivity of the information and the circumstances in which it is collected.

Consent may be express or implied where permitted by law.

You may withdraw consent to certain uses of your personal information, subject to legal, contractual, or operational restrictions and reasonable notice.

Withdrawal of consent may affect our ability to provide certain services where the information is necessary to deliver those services.

14. Disclosure of Information

We may disclose personal information:

to service providers that assist us in operating our business or delivering services;

when necessary to provide services requested by a client or user;

with your consent or at your direction;

when reasonably necessary to investigate fraud, misuse, security incidents, or unlawful activity;

when required or permitted by applicable law, regulation, court order, subpoena, or lawful governmental request;

to establish, exercise, or defend legal claims or protect our rights; or

in connection with a business transaction such as a sale, merger, restructuring, financing, or transfer of business assets, subject to applicable legal requirements.

We do not sell personal information as a business practice.

15. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain legitimate business records, resolve disputes, enforce agreements, or satisfy applicable legal requirements.

Retention periods may vary depending on the type of information, the service involved, contractual obligations, and legal or operational requirements.

When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it, subject to technical limitations and applicable legal requirements.

16. Safeguarding Personal Information

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature and sensitivity of the personal information under our control.

These measures are intended to help protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

No website, electronic communication, AI system, cloud service, or data storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us or our service providers.

17. Privacy and Children

Our services are primarily intended for businesses and adults and are not directed toward children.

We do not knowingly seek to collect personal information from children through our business services.

If we become aware that personal information from a child has been collected in circumstances where appropriate consent was required but not obtained, we will take reasonable steps to address the situation in accordance with applicable law.

18. Accessing or Correcting Your Personal Information

Subject to applicable law, you may request information about the personal information we hold about you and how it has been used or disclosed.

You may also request correction of personal information that you believe is inaccurate or incomplete.

We may need to verify your identity before responding to an access or correction request.

Certain information may be exempt from access or correction requirements under applicable law.

19. Privacy Questions and Complaints

Bestjobmarketing and Sales is responsible for personal information under its control.

Questions, requests, or complaints concerning this Privacy Policy or our handling of personal information may be directed to:

Privacy Contact
Bestjobmarketing and Sales
Operating the GrowthDriven AI and NextFrame Videos brands
Winnipeg, Manitoba, Canada
Email: [email protected]

We will review privacy-related inquiries or complaints and take reasonable steps to respond as appropriate.

20. Third-Party Websites and Services

Our websites and communications may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services that we do not control. We encourage you to review the privacy policies of those organizations before providing them with personal information.

21. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, business practices, third-party service providers, or applicable legal requirements.

Changes will be reflected by updating the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Policy periodically to remain informed about our privacy practices.

Where a change materially affects how we collect, use, or disclose personal information, we may provide additional notice or obtain consent where required by applicable law.

Unless otherwise required by law, updates to this Privacy Policy become effective when the revised Policy is posted on our website or on the effective date otherwise stated in the revised Policy.

We will not use personal information previously collected for a materially different purpose without obtaining additional consent where such consent is required by applicable law.

22. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Bestjobmarketing and Sales
Operating the GrowthDriven AI and NextFrame Videos brands
Winnipeg, Manitoba, Canada
Email: [email protected]